My name is Igor Filipyev, I’m a professional IT manager. I’m from Moscow, Russia. I began my career when I was a student, working in the family business (I taught accountants how to work with the MS Office software package).
In 2006 I graduated from the Taganrog State University of Radio Engineering as a professional engineer. After that I worked as a system administrator, analyst, front-line web developer, tester, interface designer, web designer and IT project manager.
At the very beginning of my professional activity, I had a business to develop, support and promote websites. Over time, I transferred him to the family and concentrated on professional growth in the work for hire.
In 2012, I moved to Moscow, and in 2015 I plunged into the world of Agile. I conducted the first experiments with the Kanban method in Alpari in the role of Service Delivery Manager as a project manager, and I received the experience of a Scrum master in the team of the Internet bank Alfa-Click (Alfa-Laboratory, Alfa-Bank).
In Alfa it was both cool and hard. It was hard, because I had to go through the difficult path of personal transformation and work in parallel in two teams: with the Kanban method and the Scrum framework. It was cool, because there were interesting tasks. I conducted trainings for Kanban for the teams and employees of the bank, developed soft skills for the children and conducted mini-trainings on various topics.
But, perhaps, the coolest thing in this story was the formation of two teams. The guys who would hold on to each other harder and would perform the work playfully with sincere pleasure, I have not yet met. This is a really amazing result. I’m glad that I participated in this.
In 2017, times in Alpha have changed. Many of us left the bank. After a short break, I came to Home Credit Bank to the POS Online product team (consumer loans through an online store) as a Scrum master to maintain the Scrum framework. Having audited the processes, I came to the conclusion that this situation is very suitable for the experiment with the Kanban method. After consulting with the team and the manager, I decided to transfer the team from the Scrum to Kanban. In our team there were twenty-six people, seven parallel projects, and of course everything had to be done quickly. The results of the experiment and what it ended I described in the blog (post 1, post 2).
Now I’m Agile Coach at ScrumTrek, working towards Kanban with Alexey Pimenov. If you are interested in this topic, have questions about Kanban method, come to us for training, call for audit processes or write through the feedback form. Two-year observations of the development of the method allow me to say with certainty that it will help your business to become better in terms of customer service.